Yorkie Uniforms: What Makes Our Customer Service Stand Out
As pioneers of manufactured school uniforms in Malta, Yorkie Clothing has long prided itself on customer satisfaction. Since the company was established in 1966, we have provided products of the highest quality, with an after sales service that has garnered a stellar reputation on the island. Continue reading to find out what makes our clientele come back to us year after year, and how you and your children can benefit from our exceptional customer service.
Our mission statement: Our customers always leave with a smile
All our salespeople endeavour to deliver a one-to-one, face-to-face service for each customer, helping them out with any questions and making sure that each visitor leaves satisfied. Our goal is to assist you and your children with finding products that are not only comfortable and meet your expectations, but also to guarantee durability that lasts for as long as possible.
A service that extends beyond our four walls
If you can’t come to us, then we do our best to come to you! Yorkie Uniforms has a mobile shop with vans that visit various school locations around Malta. We give out leaflets to every pupil, each containing detailed information about our clothing, its material and a set of washing instructions. The leaflets also list our contact details, including where to find our shop in Birkirkara together with a map.
What does good customer service mean to us?
Our motto is simple – if the customer isn’t happy, then we aren’t happy. We take any complaints or dissatisfaction very seriously, and examine any issues or problems from all angles until we’re completely certain that all our products meet our rigid quality standards. Throughout the years, we have built relationships and retained loyal customers by putting our clients’ needs first. Our salespeople are friendly, informative and always willing to lend an ear.
As the only government approved school uniform supplier in Malta, our goal isn’t not only to meet customer expectations, but to exceed them. Don’t forget that you can also visit our new website and order your uniforms online from now, to avoid the September rush! For more information about our school uniforms in Malta and our services, contact us today.
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